Many CEOs know that their organization has the potential to multiply its results but they are stuck in a bind: they must expand but they must also control and manage risk in the way they operate. Result: the company is unable to express its full capabilities. Moreover, it is harder than ever to compete. There […]
Is the Theory of Constraints Systems Thinking?
Someone reading our business novel ‘The Human Constraint’ asked us if the Theory of Constraints is different from Systems Thinking so we would like to address that in this post. It is a particularly relevant question this week when an Italian physicist, Giorgio Parisi, was awarded the Noble Prize for his work on complex systems. […]
A Systems Approach to Change – The Thinking Processes from the Theory of Constraints
As a new season begins, we are reminded of the constancy of change. How can we manage change in an organization, including the emotions involved, in a way that is structured, monitorable and effective? This post is by Founder of Intelligent Management Inc. Dr. Domenico Lepore. The Thinking Processes from the Theory of Constraints (TOC) […]
Beyond Our Senses – What CEOs and Leaders Can Learn from Pilots
It’s been a while since many people have been on a plane, but now that some international restrictions are being lifted, it’s time to start planning trips again where they are strictly necessary. The same goes for the team at Intelligent Management. Like so many companies, we have shifted our activity online and it has […]
Changing the Conversation with the Customer to Achieve Win-Win Sales Part 2
One of the greatest opportunities that businesses have today lies in changing the conversation with their customer to alter the perception the customer has of them in a positive way. This sounds like a good idea but how can you actually do that? Fortunately, there is a highly effective and structured way that we can […]
The Future of Work: Viable Answers to Fundamental Questions
“What’s the one thing you’d change about the world of work?” This is the question that we at Intelligent Management were invited by LinkedIn to answer by writing a post. For us, transforming the world of work is THE challenge that companies face today and we have dedicated the last decade to finding a viable […]
Changing the Conversation with the Customer to Achieve Win-Win Sales Part 1
Nothing sells itself, not even the best of products or solutions. In today’s global marketplace it is critical to be able to sell successfully. Many are struggling. They may even have a sensational product or service that’s exactly what customers need and yet they still can’t sell enough of it. Why? Buying is a process […]
Leadership Thinking and our Human Constraint
Our lives today are filled with unprecedented levels of rapid change and complexity. Unintended consequences can quickly emerge from inadequate leadership thinking, and we are living with these every day. So we have an urgent need to learn to think in a “joined-up” way. The definition of ‘joined-up thinking” is: “thinking about a complicated problem in […]
Leadership of a Sustainable Business – a Systems Science View
A leader is somebody who has a theory; somebody who “owns” a body of knowledge that backs his claims that they can accomplish a transformation within their span of control. That transformation must be one of system optimization as a prerequisite for innovation; one in which competition is replaced by cooperation, where performances are managed using appropriate statistical thinking and not assessed deterministically, […]
Rethink and Reorganize: A Reliable Process to Rise Above Your Competitors
We live with such uncertainty today that only one thing is sure: change and adaptation are inevitable and what brought success to businesses in the past may no longer be valid. Trying constantly to “keep up” is exhausting. There is a much better alternative that is, instead, invigorating. Rather than keep up, businesses can step […]