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You are here: Home / 2018 / Archives for March 2018

Archives for March 2018

Mar 28 2018

3 Major Symptoms that Your Organization Has Silo Sickness

3 Major Symptoms that Your Organization Has Silo Sickness

It’s time to cure the vast array of symptoms of silo sickness in organizations. These symptoms creep up and spread, before people realize where they are coming from. The reason the symptoms spread is because an organization is a living organism, a system. Dividing an organization up artificially into silos not only creates the disease of […]

Written by angela montgomery · Categorized: Systems Thinking, systems view of the world · Tagged: network, silo sickness, system

Mar 27 2018

The Silo Peril and Breaking Down Barriers

The Silo Peril and Breaking Down Barriers

“For those languishing at the bottom of a silo, there may be no way out.” This was the chilling conclusion of The Economist’s review of the book ‘The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers’ by Gillian Tett. There is little doubt in our minds that silos and silo mentality are among the […]

Written by angela montgomery · Categorized: Systems Thinking, systems view of the world · Tagged: cognitive skills, complexity, networks, silos

Mar 22 2018

Systemic Tools against Bias for Good Decisions about Risk

Systemic Tools against Bias for Good Decisions about Risk

Our brains really struggle to be rational. This is a big problem when it comes to management and making decisions, especially decisions about risk. What can we do about it? The improbability of probability The human mind is unable to process probability. It’s a scientific fact proved over the last 20 years in a slew of publications (and […]

Written by angela montgomery · Categorized: Systems Thinking, systems view of the world, Theory of Constraints · Tagged: bias, Decision making, negative branch reservation, risk, statistical process control, Thinking Process Tools

Mar 20 2018

Exploit the Constraint, Not Your People (Are you listening, Amazon?)

Exploit the Constraint, Not Your People (Are you listening, Amazon?)

An article in ‘Business Insider’ this month revisits what it’s like to work at Amazon. While there may have been some improvement since the 2015 NYT article that referred to a bruising culture and people crying at their desks, there still seems to be evidence of exploitation. There is only one kind of exploitation in organizations […]

Written by angela montgomery · Categorized: systems view of the world, Theory of Constraints · Tagged: amazon, burnout, constraint, exploit, jeff bezos, resource optimization

Mar 15 2018

Managing Risk through a Leverage Point (constraint) – A Systems View

Managing Risk through a Leverage Point (constraint) – A Systems View

In our last post Understanding Uncertainty and Systemic Risk in Organizations we explained how management must involve the management of variation. Every single process, relationship and communication in our organization, whether we are aware of it or not, is affected by variation. If we ignore variation then we are not managing, and if we are not […]

Written by angela montgomery · Categorized: Systems Thinking, systems view of the world, Theory of Constraints · Tagged: constraint, leverage point, network of projects, risk management, system-wide risk, systemic risk

Mar 13 2018

Understanding Uncertainty and Systemic Risk in Organizations

Understanding Uncertainty and  Systemic Risk in Organizations

If we could predict the outcome of everything we do with mathematical certainty, then our lives would be much simpler. In reality, we exist within a complex web of interdependencies and such certainty is not possible. Hence, we live with uncertainty and its inevitable companion: risk. We perceive a risk any time we feel that […]

Written by angela montgomery · Categorized: Systems Thinking, systems view of the world, Theory of Constraints · Tagged: process management, risk, risk management, systemic risk, theory of constraints, uncertainty, variation

Mar 07 2018

Managing Risk and Fear

Managing Risk and Fear

No one can deny that risk exists. It’s the potential to lose something of value. It would be irresponsible to ignore it. The question becomes, what kind of decisional practice and behaviors are operationally and economically effective when it comes to risk in organizations? Operating from fear An article in Mashable about Google+ is a […]

Written by angela montgomery · Categorized: Systems Thinking, systems view of the world, Theory of Constraints · Tagged: Decision making, risk management, systemic management, Thinking Process Tools

Mar 06 2018

Design and Manage Your Organization as a Whole System or Underperform

When things get complicated in organizations, we can be tempted to “break them up” to try and simplify. Divide and conquer. That just makes matters worse. Why? Because an organization is in fact a whole system. Everything inside is interconnected and interdependent, so when we try and manage them any differently we inevitably underperform. By not […]

Written by angela montgomery · Categorized: systems view of the world · Tagged: systems based management, underperform, whole system

Mar 05 2018

The Quality Conundrum and the Heritage of W. Edwards Deming

The Quality Conundrum and the Heritage of W. Edwards Deming

In a recent article in Auto News about the demise of Toyota president, Tatsuro Toyoda, they state that Toyoda “earned an MBA from New York University, where he studied under the famed quality-control guru W. Edwards Deming.” Deming is perhaps one of the most quoted and yet misunderstood leaders in management thinking and practice, and […]

Written by angela montgomery · Categorized: systems view of the world · Tagged: Quality, sechel, W. Edwards Deming

Mar 02 2018

Out of Control: Why We Must Transform Organizations Now

Out of Control: Why We Must Transform Organizations Now

Our world has changed. Especially since the global financial crisis. Our reality is complex, that means it’s dense with interconnections and interdependencies that we cannot ignore. We can’t just think about what goes on inside our organizations (complicated enough) but how they interact with and impact stakeholders and entire supply chains. It’s hardly surprising so many managers feel […]

Written by angela montgomery · Categorized: Systems Thinking, systems view of the world · Tagged: change, complex, control, leaders, method, system, transformation

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