We’ve been asked how come we talk about complexity and also root cause analysis. Aren’t they incompatible? The answer is no, and here we explain why root cause analysis is your best friend in managing complex situations and environments. Why complexity and a “reductionist” root cause analysis are not incompatible Let me preface this post […]
Archives for December 2014
An MBA for Complexity – What Managers Really Need to Know to Do Their Job
The major problem managers face today is complexity, and the current MBAs on offer are not equipping their graduates with the right knowledge and tools. Managers today must be able to understand how things interdepend and evolve in order to navigate complexity. Here we offer a solution. Why MBAs are stuck in the past Many business […]
Resource Optimization Part 2 – In Praise of Idleness
Our last post, ‘Resource Optimization? Don’t Make the 100% Mistake‘ received thousands of views, hundreds of likes and we are grateful for the many insightful comments received. Here, Dr. Giovanni Siepe takes a further look at resource optimization and why it is essential to always have some excess capacity. Infinite resources only exist in Heaven In our last […]
Whole System Management for the Age of Complexity
Seeing the Whole System When we first started our firm in Italy in the mid 1990s it was to work with Deming’s principles about Quality. It quickly became clear that Deming’s philosophy went far beyond the conventional notions of Quality management. It was about nothing less than transformation. Transformation of the prevailing management style based on […]
