Our lives today are filled with unprecedented levels of rapid change and complexity. Unintended consequences can quickly emerge from inadequate leadership thinking, and we are living with these every day. So we have an urgent need to learn to think in a “joined-up” way. The definition of ‘joined-up thinking” is: “thinking about a complicated problem in […]
The Quality Conundrum and the Heritage of W. Edwards Deming
In a recent article in Auto News about the demise of Toyota president, Tatsuro Toyoda, they state that Toyoda “earned an MBA from New York University, where he studied under the famed quality-control guru W. Edwards Deming.” Deming is perhaps one of the most quoted and yet misunderstood leaders in management thinking and practice, and […]
Transformation Towards Systemic Optimization
What is transformation of an enterprise, why do we need it and how can we achieve it? Dr. Domenico Lepore, Founder of Intelligent Management Inc. outlines how we can use our brains to make systemic change for a sustainable future. From exile to freedom: splitting the Red Sea Stupidity, as Dr. Deming has reminded us, is […]
Complexity and Root Cause Analysis – Where Is the Link?
We’ve been asked how come we talk about complexity and also root cause analysis. Aren’t they incompatible? The answer is no, and here we explain why root cause analysis is your best friend in managing complex situations and environments. Why complexity and a “reductionist” root cause analysis are not incompatible Let me preface this post […]
Are we really just creatures of media hype?
Today we continue our journey into systemic solutions for sustainable innovation with a piece by Larry Dries, JD a team member who is not a Mac user and who therefore has the necessary emotional detachment to write this piece. I am neither an owner of an iPhone, nor a shareholder in Apple. (I use a […]
Think different, and develop and execute different: the pattern of sustainable innovation
There is a unique human ability to conceive an idea. Ideas are born every minute, but only some of them actually make it into the world, and even fewer survive as a sustainable innovation, something that brings benefits to all involved. Apple products are some of the most satisfying innovations in our lives. There is […]