If organizations need to learn anything today it’s how to overcome silos. Silos are the number one enemy of productivity and competitiveness, especially in digital transformation. They also seriously threaten the quality of life of employees. An article by former Navy Seal Chris Fussell ‘The battlefield experience that made me realize the danger of silos and isolated […]
Biggest Challenge? Not Technology but the Organization Design
A truth is beginning to emerge about how reality is shifting in organizations. It was voiced clearly in a presentation yesterday by the CEO of a forward-thinking digital solutions provider in Italy, Stefano Righetti of Hyphen-Italia. The truth is this: no company will be able do without Digital Transformation, at least for its core processes. […]
Bulldoze Business Schools? A New Systemic Curriculum for Complexity in Business and Management
Our business world is changing rapidly. Complexity dominates and old solutions no longer work. Some refer to this as the ‘Fourth Industrial Revolution’. Given all these changes, it is remarkable to see that MBAs are offering much the same program content as 20 years ago. A Professor in the UK has gone as far as […]
From Silos to System: How to Build an Organization Fit for Complexity
Why are organizations still plagued with all the drawbacks of silos? Because they still adopt a worldview that is out of synch with our times. In order to navigate complexity, organizations must shift from the obsolete, Newtonian worldview of individual, separate and hierarchical parts. What is the direction they need to adopt? Working towards a […]
Managing Risk through a Leverage Point (constraint) – A Systems View
In our last post Understanding Uncertainty and Systemic Risk in Organizations we explained how management must involve the management of variation. Every single process, relationship and communication in our organization, whether we are aware of it or not, is affected by variation. If we ignore variation then we are not managing, and if we are not […]
The Theory of Constraints for IT and DevOps (or How to Train Your Phoenix)
Intelligent Management Inc. was invited by the IT department of a large insurance company to teach them about the Theory of Constraints for IT. They had read a book called ‘The Phoenix Project’ that points to the Theory of Constraints as a solution for radically improving software development and delivery. In this post we look […]
A Project-Based Organization to Radically Improve Performance
Competencies not power, common goal instead of function/silo results, these are the elements of an organization built on projects. We all know that what matters is the global (overall) bottom line of any organization. And yet, when we measure performance, we connect it with functional, i.e. silo results. How do we come out of this seemingly irreconcilable conflict? We […]
Hierarchy and Silos – How they Hurt Project Management
Even with the best Project Management, hierarchy and silos will interfere with outcomes. In this post we look at why that is and how Project Management itself is the answer. If you Google the term ‘Project Management’ you will hundreds of millions of results. It is a multi-billion dollar business and there are official institutes that […]
What is a Project Manager?
The term Project Manager is much abused. We look at a precise definition of what Project Manager means in a systemic organization, where projects make up the nervous system of the organization. An organization is essentially a network of projects with a goal An organization is essentially a network of projects with a goal. There are projects that […]
Network Thinking: Changing How We see the World
Adopting a network perspective changes how we see the world and our place in it. In this post we look at how that applies to organizations and their design. Revolutions in thought have been part of our human development, from Copernicus’ unveiling how the sun does not revolve around the earth to Darwin’s theory of evolution, […]