Now that we know how to measure what matters (see How to Make the Best Decisions for Your Company and Measure What Matters – A Systemic Approach to Management Part 3 ) we can focus on really understanding the interactions in our organization/system. Step Two of the Decalogue Method is Understand the system (draw the interdependencies). If we […]
Design Your Processes, Design Your Reality
A recent afternoon was spent looking at the meticulous flowcharts of processes drawn up by an innovative software company for a client. It was something the client had never done for themselves. They were astonished when they saw the result. What did they reveal? Many people, especially in more traditional sectors, are accustomed to just […]
