So what is complexity?
Complexity has a precise scientific meaning. It’s not just about something being “complicated”. It refers to the unprecedented multiplication of relations and interdependencies that today interconnect individuals, companies and institutions.
Complexity generates what are known as “emergent properties”. These emergent properties are something different from the components of which they are made. In this sense, complexity takes us beyond a purely “Newtonian” understanding where interactions take place between distinct elements and the resulting dynamics are linear and predictable. Most of our behaviour is based on a “Newtonian” understanding of the world and this is a problem because in our new reality, the whole is not the simple sum of its parts. A profound understanding of our new reality inevitably affects how we do everything, from the way we design our organizations to the way we create and interact within the network of conversations that encompass our lives and work.
Managing complexity requires a whole new, systemic framework for the way we think, knowledge and skills that Business Schools currently don’t offer, a suitable organization design and an understanding of the possibilities that digital technologies provide.
A pathway for embracing Systemic Management
- Designing the organization as a whole system
- Measuring performance
- Increasing competitiveness
- Thinking systemically
- Understanding the market
- In-company application
It’s a lot to cover in the weeks we have available but it will provide a real “shot in the arm” to the companies attending, providing them with a unique competitive advantage and a very clear roadmap to absorb new knowledge and practices that enable their businesses not just to survive in complexity but to thrive.