Technology should enable the application of scientific knowledge for practical purposes. However, the ability that humans have to craft tools that help them achieve their purposes dates back long before the inception of science.

Unlike science, that requires a reasonably evolved and complex use of the mind, the ability to produce tools is intrinsic to humans; it is part of our nature, and along with language has enabled our development over other forms of biological life.

The formidable boost, unprecedented in the history of humankind, that science has provided to the development of technology has not, nor could have, erased the all-human tendency to develop technology in a “instinctual”, pre-scientific fashion.

Software is a spectacular example of these instincts (greed, ludic sense, lust for power) taking over a rational deployment of science-based concepts to create an effective and viable support to human endeavors.

When it comes to management, software should merely mirror the thought process that guides the company’s actions and seamlessly support their efforts towards their goals. On a higher level, software should enable people to communicate, share, understand and coordinate; it should provide a platform for integration internally, and on the outside facilitate relationships with the network of interdependencies the company is part of.

Unfortunately, what we witness is a constant proliferation of software tools of ever-growing and meaningless complexity. The gap between existing technology and economic results deriving from its usage is astonishing. Just like accountants, IT specialists have made themselves indispensable by building an amazingly complex machine that only they can control.

In other parts of this website we describe how software should help support the creation of value for an enterprise; here we want to present some practical applications of the thinking that should go into a piece of software. Indeed, the price to be paid by decision makers to embrace this line of thinking is always the same: they have to use their intellect instead of throwing money at software suppliers to provide answers they are not equipped to develop.

We call the exercise of deploying human intelligence informed by science into meaningful tools that help communicate, share, understand and coordinate, Intelliware.