• Getting to win-win the Systems Thinking way (Conflict Cloud)

Conflicts and dilemmas are part of our everyday life. They can be dilemmas we find ourselves stuck in as individuals, or a stalemate situation with family members, friends, colleagues, customers or suppliers.

But there is no reason why any conflict should exist. As long as there is a common goal and we are willing to challenge our limiting beliefs, there will always be a way to identify a solution that goes beyond compromise to embrace a paradigm of continuous win-win. This program teaches a systems-thinking approach to conflict resolution that can be successfully applied to the majority of conflicts. Read more…

• Project Management the Systems Thinking way (Critical Chain)

There’s a reason why projects almost never finish on time and regularly go over budget. The concept of “finite capacity” is not always well understood, and multitasking predominates. Intelligent Management, instead, uses a systemic algorithm for managing projects called ‘Critical Chain’. Read more…

• Start Making Sense: Introduction to Statistical Process Control

When managers misinterpret the signals that they receive from their companies, they will probably make the wrong decisions.

A systemic approach to management together with an understanding of the interdependencies and the variation that affect all processes play a fundamental role in a correct and effective decision-making process. Read more…

• Introduction to Synchronization (Drum-Buffer-Rope and Variation)

When an organization is synchronized, its ability to achieve its goals increases exponentially.

A Systems Thinking approach determines how an organization functions in detail. In order to synchronize production and/or resources we must have a basic understanding of the consequences of managing systemically combined with the concept of the ‘constraint’ of the system. Read more…

• Introduction to Replenishment

Techniques for replenishment can be based on accounting and/or market considerations. This choice often determines the success of an organization, especially when resources are limited. Read more…

• Getting the Metrics Right – Introduction to Measurements: Throughput Accounting

The way we measure performance in companies determines the policies and related behaviours. When a measurement system is not usefully designed to support decision-making, we will create wrong policies. By subordinating to such a policy, we can actually damage the results of the organization. Read more…

• Increasing Revenue using systemic Marketing & Sales (External Constraint)

A company’s success is based on the level of satisfaction of their customers. Any organization that wishes to be successful in the long term must build one reliable system that has customers and their needs in the forefront. Marketing and sales act as the company’s representatives towards the customer.

By satisfying customer needs of today we are changing their current reality and creating demand for new solutions. By constantly delivering desired solutions to our customer we ensure consistency. Using systems thinking tools we can build solutions that we can continuously improve in response to customer needs. Read more…

• Creating Breakthrough Solutions Part One

Our ability to create successful solutions, strategies and projects depends on how much we allow our limiting beliefs to influence us. We can train ourselves to systematically challenge our limiting beliefs. In this way we broaden our understanding of reality and, consequently, increase our ability to identify the actions we can take to change our current reality in the direction we want. Moreover, we can recognize negative implications of our plans and address them before they jeopardize our endeavours. This program introduces tested tools to systematically challenge our limiting beliefs and build actionable and robust solutions. Read more…

• Creating Breakthrough Solutions Part Two

Successful solutions, strategies and projects must be built on a strong basis. We can achieve this with the Thinking Process tools explored in Part One. In Part Two we introduce logical Thinking Process tools to build any project systematically and robustly using a logic of necessity and sufficiency from an initial idea down to step-by-step actions. Read more...